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Hm? McDonalds is one of the best for customization. Everything is removable and the software knows the calorie count of each ingredient so the total that shows up next to each item in the cart is accurate
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The kiosk ordering at McDonalds is made to adjust the defaults which is slower than the mode I described: if automated, that would be a screen to choose the item, and then add things into it from a list — fewer screens, faster ordering.

Everybody would go through this workflow built for customization, and at McD they do not. This to me means they are not building for this usecase.




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